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NOW TV

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Stream the latest TV, movies and sport on NOW TV, with no contract when you become a member. You can find NOW TV on your TalkTalk TV box by pressing the Menu button (or youview button if you have an older remote) and selecting Players and Apps.

 

 

 

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Signing up

All the information you need to sign up for NOW TV

Watching

Want to know where you can watch NOW TV? 

Pricing

Details of NOW TV Passes

Voucher codes

Received a voucher code for a NOW TV Pass from TalkTalk?


 

 

Troubleshooting

If you're having problems with NOW TV, we hope we have the answer for you 


Signing up 

You can find NOW TV on your TalkTalk TV box by pressing the Menu button (or youview button if you have an older remote) and selecting Players and Apps. If you have an existing account, use those credentials to sign in.

To enter your username and password, simply press OK on your TalkTalk TV Remote to access the on screen keyboard.

 

If you're new to NOW TV and a TalkTalk TV customer, check out if you're eligible for a voucher code that's redeemable in My Account.  If you've yet to enjoy any of the NOW TV passes like the Entertainment, Sky Cinema or Sky Sports Pass, head over to NOW TV to find out more.

 

 

Watching 

You can find NOW TV on your TalkTalk TV box by pressing the Menu button (or youview button if you have an older remote) and selecting Players and Apps. Enter your NOW TV credentials into the App when prompted.

  

You sure can. Check out all the compatible devices on the NOW TV website. You can add up to 6 devices and watch on 2 devices at the same time (3 if you have NOW TV Boost, or just 1 smartphone if you only have a Sky Sports Mobile Month Pass).
Once you’ve added devices up to your maximum, you can make changes to your devices each calendar month.

 

NOW TV is a streaming service which provides on demand content across multiple devices. As you can pick and choose what you watch and when, there is no need to record content.

Watching on a mobile device?

If you have an iOS or Android device you can download most on demand shows and movies to watch again later. Just look for the download icon on the programme info screen, or next to the episode you want to download. Your device needs a Wi-Fi connection to download shows or movies. You won’t be able to download on a mobile network.

 

As NOW TV is streamed to your TalkTalk TV box via your broadband connection, you'll need at least 2.5Mbps to watch your NOW TV Passes.

 

All NOW TV Passes are available in 720p SD. 

 

Absolutely. However, there are limits to the number of devices that can stream NOW TV content at the same time. You can find out more by reading the NOW TV - managing my devices article.

 

Parental controls give you a way to set viewing restrictions for the movies and TV shows available to watch through NOW TV. You'll find more information from the NOW TV website.

 

The NOW TV app does not support subtitles on Youview devices. We continuously review our products and services and are working closely with our partners to make improvements to functionality where possible.

 

 

 Pricing 

If you're new to NOW TV and a TalkTalk TV customer, check out if you're eligible for a voucher code that's redeemable in My Account.  

 

No, you'll be charged separately by NOW TV. This will be on the method of payment you chose when you signed up. You can view or change your payment method in your NOW TV account. If you have any account or billing queries please contact NOW TV.

 

To cancel a NOW TV Pass you'll need to do this online through your NOW TV account.

 

 

 Voucher codes 

Your unique voucher code is included in the email you received offering a discount on a specific NOW TV Pass.

If you're new to NOW TV and a TalkTalk TV customer, check out if you're eligible for a voucher code that's redeemable in My Account.  

 

We want to give you as much time as possible to redeem your code, so the voucher is valid for a year upon receipt of the code via email.

 

The code is on specific NOW TV passes only – and relates only to the pass mentioned in My Account and the email you received. 

 

There are no lengthy contracts involved with NOW TV. All of the NOW TV Passes are completely flexible, and you can cancel at any time with 30 days’ notice.

 

After the 12 month period of your discount you'll automatically move to paying the standard price for your NOW TV product. You don’t need to do anything else. Details of the full price product can be found in the T&Cs section of the email you received.

 

The easiest way to redeem your NOW TV Offer is to click on the blue button within your email. This will take you through to the NOW TV site, where you can sign up for NOW TV. Your discount code will be automatically applied to your order if you click on the Blue Button.

 

If you get a blank screen when clicking the blue button, downloading the latest version of your browser – Google ChromeMozilla FirefoxSafari or Internet Explorer – may help. If this doesn't fix the problem, try a different browser altogether. All of the above are available to download for free.

 

Head to My Account to cancel your existing TalkTalk TV Boost. 

Please note: Your content will no longer be available to view on TalkTalk TV once a TalkTalk TV Boost is removed.

If you remove a Sky Sports or Sky Cinema Boosts you'll be unable to add them back onto your account.

 

Don’t worry you can cancel your TalkTalk TV Boost at any time, simply head to My Account where you’ll be able to remove the product.

 

Your NOW TV Pass is a separate subscription with NOW TV and will be handled directly with NOW TV. Unfortunately we aren’t able to show which NOW TV Passes you have as it stands.

 

The code we’ve emailed is one use only and should only be used by the recipient of the email.

 

The offer is limited to one voucher code per TalkTalk customer.

 

 

Troubleshooting 

Your NOW TV service will continue uninterrupted during a home move. You can continue to enjoy it on a range of supported devices until your TalkTalk TV Box is set up at your new home. 

 

You can find the NOW TV on your TalkTalk TV box by pressing the Menu button (or youview button if you have an older remote) and selecting Players and Apps.

If the player is missing, make sure you have the most up to date software version on your TalkTalk TV box. You can check this by updating the software.

 

If you're NOW TV service is not working as it should or if something's gone wrong, check out the Technical issues support page on the NOW TV website. It's full of really useful hints and tips and solutions to common issues.

If you have any account or billing queries, please contact NOW TV.

 

You'll see an error message if you're already a NOW TV customer and try and redeem a voucher on an existing Pass. 

 

 

 

Unfortunately NOW TV is not available to customers with an older recordable box. If you get a message saying 'your box is not supported' or similar, please contact us to talk about upgrading your TalkTalk TV box.

 

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