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Set up your Super Router

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Here's our simple guide to help you set up or reinstall your TalkTalk Super Router. Before you get started, make sure you unplug your old router and any other broadband equipment.

If you've got a Wi-Fi Hub please see our guide for setting up your W-Fi Hub. 

 

Step 1 - Find your master socket

Your master socket is the main phone socket in your home - it’s usually larger than a normal phone socket and often has a horizontal line in the middle. There are two types of master socket:

 

Standard master socket

Standard master sockets have one port on the front, which means you need a microfilter to connect your phone or router. You'll also need to use microfilters in every other socket you're using in your home. 

 

router and phone plugged into standard master socket

Pre-filtered master socket

Pre-filtered master sockets have two ports on the front, which means your line is already split between your phone and broadband connection. You can plug your phone and router straight into a pre-filtered master socket without using any microfilters. 

 

router and phone plugged into pre-filtered master socket

Step 2 - Connect your router

The way you set your router up depends on which master socket you have. Choose yours from the options below.

  1. Plug the microfilter with the broadband cable attached into the master socket.
    Standard master socket with microfilter plugged in
  2. Plug the other end of the broadband cable into the broadband port on your Super Router.
    Broadband cable plugged into the broadband port on the back of the Super Router
  3. Insert the power cable into the Super Router's power port, plug it into the wall and turn on the switch.
    router being plugged into the wall socket
  4. Push the Super Router's power button.
  1. Plug the broadband cable straight into the top or left-hand port on the master socket.
    Broadband cable being plugged straight into the master socket without a microfilter
  2. Plug the other end of the broadband cable into the broadband port on your Super Router.
    Broadband cable being plugged into the broadband port on the back of the Super Router
  3. Insert the power cable into the Super Router's power port, plug it into the wall and turn on the switch.
    Super Router being plugged into the wall socket
  4. Push the power button. 

Using a wired connection

To use a wired connection, simply plug the Ethernet cable into your device. Then plug the other end into any of the yellow Ethernet ports on the back of your Super Router.

Router connected to laptop using an Ethernet cable

 

The lights on the front of your Super Router will change colour depending on the status of your connection.

 

Light Status Description
Internet Green You're connected to broadband.
Red

Your router isn't getting a connection:

  • The connection may have timed out, try rebooting your router.
  • We might be updating your router's software. Please wait a few minutes.
Broadband Green You're connected to broadband.
Blinking or red

Your router isn't getting a connection:

  • Is your router set up correctly?
  • If you use microfilters, have you plugged one into every socket you're using in your home?
Power Green Your router is switched on.
Red or off

Your router isn't receiving any power:

  • Is the power supply plugged in and switched on at the wall?
  • Have you tried a different power socket?
  • Is the button on the side of your router switched to ON?
  • Are you using the power supply provided with your router?
  • Try rebooting your router.
Wireless Blinking You're connected to Wi-Fi or WPS.
Ethernet Blinking You're using a wired connection.
TV Green You're using TalkTalk TV.

  

 

Tayler
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