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Set up your Super Router

Here's our simple guide to help you set up or reinstall your TalkTalk Super Router. If you've got a Wi-Fi Hub please see our guide for setting up your W-Fi Hub

 

Step 1 - Find your main phone socket

Your main phone socket is the main phone socket in your home - it’s usually larger than a normal phone socket and often has a horizontal line in the middle. There are two types of main phone socket:

 

Standard main phone socket

Standard main phone sockets have one port on the front, which means you need a microfilter to connect your phone or router. You'll also need to use microfilters in every other socket you're using in your home. 

 

Router and telephone connected via filter to master socketRouter and telephone connected via filter to master socket

Pre-filtered main phone socket

Pre-filtered main phone sockets have two ports on the front, which means your line is already split between your phone and broadband connection. You can plug your phone and router straight into a pre-filtered main phone socket without using any microfilters. 

 

router and telephone connect to filtered socketrouter and telephone connect to filtered socket

Step 2 - Connect your router

The way you set your router up depends on which main phone socket you have. Choose yours from the options below.

  1. Plug the microfilter with the broadband cable attached into the main phone socket.
    Standard master socket with microfilter plugged in
  2. Plug the other end of the broadband cable into the broadband port on your Super Router.
    Router and telephone connected via filter to master socketRouter and telephone connected via filter to master socket
  3. Insert the power cable into the Super Router's power port, plug it into the wall and turn on the switch.
    Router and  plug socketRouter and plug socket
  4. Push the Super Router's power button.
  1. Plug the broadband cable straight into the top or left-hand port on the main phone socket.
    pre filtered socket with broadband cable microfilter not neededpre filtered socket with broadband cable microfilter not needed
  2. Plug the other end of the broadband cable into the broadband port on your Super Router.
    router and telephone connect to filtered socketrouter and telephone connect to filtered socket
  3. Insert the power cable into the Super Router's power port, plug it into the wall and turn on the switch.
    Router and  plug socketRouter and plug socket
  4. Push the power button

Using a wired connection

To use a wired connection, simply plug the Ethernet cable into your device. Then plug the other end into any of the yellow Ethernet ports on the back of your Super Router.

computer connected to router with cablecomputer connected to router with cable

 

The lights on the front of your Super Router will change colour depending on the status of your connection.

 

This table shows the status of the router lights
Light Status Description
Internet Green You're connected to the Internet.
Red Your router isn't getting an Internet connection. Your connection may have timed out or we might be updating your router's software. Please wait a few minutes and then try restarting your router.
Broadband Green You're connected to broadband.
Blinking or red Your router isn't getting a broadband connection. Make sure it's set up correctly and if you're using microfilters, ensure you've plugged one into every socket you're using in your home.
Power Green Your router is switched on.
Red or off

Your router isn't getting any power. Please check the following:

  • Is the power supply plugged in and switched on at the wall?
  • Have you tried a different power socket?
  • Is the button on the side of your router switched to on?
  • Are you using the power supply provided with your router?
  • Try rebooting your router
Wireless Blinking You're connected to Wi-Fi or WPS.
Ethernet Blinking You're using a wired connection.
TV Green You're using TalkTalk TV.

 

 

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