At TalkTalk, we provide great rates on phone calls both within the UK and internationally.
The cost of your calls and inclusive calls will vary depending on your TalkTalk package. If you have Fast Broadband, Faster Fibre or our SimplyBroadband package, there are no calls included so you only pay for the calls you make. Please see the below tables for the call cost of our most popular packages.
You can make free calls to other TalkTalk landline customers as long as you call for no more than three hours at a time, after which standard charges will apply.
Calls to the Emergency services are FREE
Services C Rate Services D Rate Services E Rate Services F Rate Services J Rate Services K Rate Services R Rate Services Fixed Fee FF3 Services Fixed Fee FF6 Services Fixed Fee FF8 Services Fixed Fee FF9 Services Fixed Fee FF10 Services FW01 Rate Services FW01 Rate Services FW02 Rate Services FW03 Rate Services FW04 Rate Services FW05 Rate Services FW06 Rate Services FW07 Rate Services FW08 Rate Services FW09 Rate Services FW10 Rate Services FW12 Rate Services Pn1 Rate Services Pn2 Rate Services Pn3 Rate Services Pn4 Rate Services Pn5 Rate Services Pn6 Rate Services Pn7 Rate Services Pn8 Rate Services Pn9 Rate Services PN10 Rate Services PN11 Rate Services PN12 Rate Services PN13 Rate Services PN14 Rate Services PN15 Rate Services PN16 Rate Services PN17 Rate Services PN18 Rate Services PN19 Rate Services PN20 Rate Services PN21 Rate Services PN22 Rate Call Return (1471 then 3) Voicemail Call Return (1571 then 3) Speaking clock (123) Single Non-Emergency (101) Facility Fee Visually Impaired DQ Visually Impaired DQ (195) Voice Text Service (18001/18002) Facility Fee Voice Text Service TalkTalk Directory Enquiries Non-Emergency Helpline (111) Emergency Voice Text (18000) 084, 087, 09, 118, 0844, 0845, 0870
Our experts are here to help, select one of the following contact options:
View your bills, keep tabs on your usage and message our team.
Manage your boosts and check the status of your service.
To help us deal with your query quickly, please confirm the following information when you write to us. We will aim to respond in writing to your query in 10 days.
- Your full name
- Your TalkTalk Phone or mobile number
- Your Signature
TalkTalk Correspondence Dept
PO Box 675
All letters will be sent to the primary billing address unless stated otherwise. Please also include the best way to contact you about your query, such as your contact phone number or contact address.
Call us for free on: 0345 172 0088
Make sure you have your account details to hand when you call.
Calls are free from your TalkTalk phone, our customer services team are available 8am-8pm, Technical Support 24/7 every day.
If you’re deaf, hard of hearing or speech-impaired, the Text Relay Service can be used to help you contact us, simply dial 18001 followed by 0345 1720088