At TalkTalk, we provide great rates on phone calls both within the UK and internationally.
The cost of your calls and inclusive calls will vary depending on your TalkTalk package. If you have Fast Broadband, Faster Fibre or our SimplyBroadband package, there are no calls included so you only pay for the calls you make. Please see the below tables for the call cost of our most popular packages.
You can make free calls to other TalkTalk landline customers as long as you call for no more than three hours at a time, after which standard charges will apply.
Calls to the Emergency services are FREE
Need to speak to our team?
Our experts are here to help, select one of the following contact options:
My TalkTalk App
View your bills, keep tabs on your usage and message our team.
My Account
Manage your boosts and check the status of your service.
Live Chat Offline
Available everyday
08:00 - 22:00
To help us deal with your query quickly, please confirm the following information when you write to us. We will aim to respond in writing to your query in 10 days.
- Your full name
- Your TalkTalk Phone or mobile number
- Your Signature
TalkTalk Correspondence Dept
PO Box 675
Salford
M5 0NL
All letters will be sent to the primary billing address unless stated otherwise. Please also include the best way to contact you about your query, such as your contact phone number or contact address.
Christmas Opening Hours
Over the festive period our technical support team will be on hand 24/7 as normal however our customer service team will be open as follows:
* 24th - 8am till 6pm
* 25th - Closed
* 26th - 9am till 7pm
Call us for free on: 0345 172 0088
Make sure you have your account details to hand when you call.
Calls are free from your TalkTalk phone, our customer services team are available 8am-8pm, Technical Support 24/7 every day. If you’re deaf, hard of hearing or speech-impaired, the Text Relay Service can be used to help you contact us, simply dial 18001 followed by 0345 1720088
Christmas Opening Hours
Over the festive period our technical support team will be on hand 24/7 as normal however our customer service team will be open as follows:
* 24th - 8am till 6pm
* 25th - Closed
* 26th - 9am till 7pm
