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Update your Wi-Fi Hub's security settings

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Your Wi-Fi Hub automatically uses WPA2, which is the safest, most secure wireless protection. However, some devices can only connect to Wi-Fi using an older version called WPA.

Your Wi-Fi Hub can be configured to use WPA2 and WPA security at the same time. So if you’re having problems connecting any of your devices to Wi-Fi, here’s how to change your security settings to use both.

  1. Open your browser and type in 192.168.1.1 to go to the router admin page.
  2. Login with your username and password. You can find them on the sticker underneath the removable settings card on back of your Wi-Fi Hub.
  3. Click the See Wi-Fi settings button on the Dashboard page.
  4. Now click Manage advanced settings.
  5. Click on the blue cog icon in the Wi-Fi 2.5GHz settings section.
  6. Then click the drop-down arrow next to WPA2 Personal.
  7. Select WPA2/WPA Personal from the list.
  8. Click the Apply button.

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