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We believe everyone should enjoy affordable broadband, TV, mobile and calls without problems and without frustration. If we ever fall short of this in any way, let us  know  decide to cancel your TalkTalk service, you'll need to speak to us. 
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We know you'll be wanting to get online as quickly as possible once you're in your new house, that's why we've made this process really easy.
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When you log into My Account and opt to view your latest bill you'll land on a collapsed breakdown of the bill. To see a full breakdown of your charges click on 'Detailed'.
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We know how frustrating it is when your broadband seems to be running slower than usual, so we’ve created this test to help you fix the problem without having to call in.
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We're sorry to hear that you would like to make a complaint. We take all complaints very seriously and we'll do everything we can to fix the issue you're unhappy with as quickly and effectively as possible. Your complaints give us a chance to put things right and help us improve our service to all our customers.
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Setting up a direct debit is the easiest, most convenient way to pay your monthly bill. Your payments will be automatically taken from your account each month, so you don't have to worry about missing your payment due date. If you'd prefer not to set up a direct debit that's fine, there's plenty of other ways to pay your bill. For more details see below.
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Here's our simple guide to help you set up your TalkTalk Super Router.
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Here at TalkTalk, we’re always listening to your feedback and working hard to bring you the value and service you want. So we're improving and streamlining our mobile phone offers and we've teamed up with O2 to bring you something special.
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Setting up your email client for the first time can seem a little complicated, but once you know the basics, you can get yourself up and running in no time.  Email domain settings for client setup found below
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Here's a bit more information about charges you might see on your TalkTalk bill, what they mean and how they work. 
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Our chat experts are available between  8am   and   10pm, 7 days a week, 365 days a year  and on hand to help you with everything such as questions about your bill or service, changing your package or to help you resolve any technical problems with your service. You can start a chat by selecting the  chat now  button at the bottom of the page.
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TalkTalk Boosts are a great way to customise and personalise your package, so you get exactly what you want. They include add-ons for your home phone, TV package and mobile.
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Using our speed test, you can find out what broadband speed you're getting. 
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If the broadband light on your router is off or flashing, it means you've lost connection with the exchange.  Follow these steps to resolve the issue.
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It’s not always easy to recognise a scam though, which is why we’ve created this video to show you more about the scammers' tactics. Always be on guard when you get a call from someone you don’t know who is calling, here is a handy guide.
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Maintenance or recovery mode is useful to reset your TalkTalk TV box, but you should only use this option after all other diagnostics have been completed.
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Wouldn't it be nice to pick up your home phone, always knowing it's a call you really want? No nuisance callers, no sales pitches, no scammers. We're helping you get just that.
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Your new Wi-Fi Hub is a breeze to get connected. Simply plug it in, switch it on and away you go. Before you get started, make sure you unplug your old router and any other broadband equipment.
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At TalkTalk, we provide great rates on phone calls both within the UK and internationally. The cost of your calls and inclusive calls will vary depending on your TalkTalk package. If you have Fast Broadband, Faster Fibre or our SimplyBroadband package, there are no calls included so you only pay for the calls you make. 
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TalkTalk TV has always been great value, packed full of inclusive features, and now we're making it even better. Next month you'll get new benefits so you can enjoy even more brilliant TV, and we're still providing you with the shows and channels you love in place. 
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