My son is changing to talktalk from another provider...he's today received an e-mail to register account.
|How do I complete registration for My Account?|
|It only takes 2-3 minutes.|
go live date is not until the 19th of this month...when link in mail to register account is clicked on he gets the message
Sorry we can't bring you the page you were after.
Tried the link numerous times from different browsers without success.
Any help with this please...Thankyou.
Hi lutami thanks for highlighting this fault, I'm sure @OCE_Karl will get it fixed.
Quick fix for you, follow the broken link
Below the error message you should see a menu bar with my account mentioned
Follow that link
Should take you to login or register
Yes exactly that...cheers for trying to help.
Step 1...use link from talktalk e-mail...
How do I complete registration for My Account?
It only takes 2-3 minutes.
Visit talktalk.co.uk/access, enter your My Account email address ... I click on the link and get the message 'Sorry we can't bring you the page you were after'
Step 2..I follow your suggestion and click on the My Account link that's under the message...sign in with e-mail and password and get...The email address or password you entered is incorrect. Please try again or reset your log in details.
Step 3..Try to reset log in details...I verify identity by a code to my phone...it takes me to registration page...I set up account logins confirm password and select billing method.
It then tells me You are already registered. Please use this email address to login.
Step 4...I try to log in using my e-mail address and the correct password but get
The email address or password you entered is incorrect. Please try again or reset your login details.
Step5... Repeat all steps same results so give up for tonight...will ring them in the morning.
Thanks Arne...clicked on confirm e-mail address in Account Registration e-mail you sent.
Typed in the correct e-mail and the correct password and get this
You are already registered. Please use this email address to login.
Try to log in again with correct e-mail and password and get this
The email address or password you entered is incorrect. Please try again or reset your login details
Reset log in details again and get this
Sorry, something went wrong. Please try again.