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Opt out of £4 tv charge

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2 REPLIES 2
Heather-48
Popular Poster

Hi, Could an OCE please opt me out of this £4 monthly tv charge, and if possible refund me the £4 that has already been added to my February bill. 

I didn't think this charge would have applied to me as my contract is for broadband and calls, not tv.

Many thanks, Heather.

 

 

Community Team

Hi

 

I can opt you out of the upcoming TV charge but I'll need to confirm some security details to access your account.  I'll send a PM separately with the info required.

 

Please note however that when you opt out of TalkTalk TV you will lose access to add and remove TV Boosts flexibly.  You will lose access to TV Boost on demand content via the TalkTalk player.  You will also lose access to TV on the go services via the web and Mobile App.

 

Also, any current recordings you have made from a Boost channel will stop working when you are no longer subscribed to that channel.

 

Thanks

 

Karl

Community Team

Hi Heather

 

This has been processed for you now and a part credit added - you will see any credits reflected on your next bill.

 

Thanks

 

Karl.