cancel
Showing results for 
would you rather see results for 
Did you mean: 
Need help?

Please cancel my extra £4 payment too

Reply
4 REPLIES 4
sheermagic
First Timer

As it says, can someone please cancel this extra charge for TV which I have never had and do not want, I dont even have a TV box.

 

thanks,

Community Team

Hi

 

I can opt you out of the upcoming TV charge but I'll need to confirm some security details to access your account.  I'll send a PM (Personal Message) separately with the info required.

 

Please note however that when you opt out of TalkTalk TV you will lose access to add and remove TV Boosts flexibly.  You will lose access to TV Boost on demand content via the TalkTalk player.  You will also lose access to TV on the go services via the web and Mobile App.

 

Also, any current recordings you have made from a Boost channel will stop working when you are no longer subscribed to that channel.

 

Opting out will also remove any current active TV Boosts.

 

Thanks

 

Karl.

Community Team

Hi

 

I've processed the request for you.  Any additional credits will be reflected on the next bill.

 

Thanks

 

Karl. 

sheermagic
First Timer

Thanks, a bit miffed I had to opt out of something I have never had and never wanted though.

christographer
Participant
Report it to Ofcom, doesn't take long. Apparently it's a major issue.

https://ofcomforms.secure.force.com/formentry/SitesFormCCTMonitoring