Hi, I have just renewed my current contract for a further 24th months at £21.95 plus my continued contract of £6 for anytime calls until November 2020, can you please check this has been processed for me,
Many thanks Theresa xx
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Update ! - Just got through on the phone to Rententions/Loyalty on 0345 172 0088 (asked for them specifically) Spoke to them and told them of the current Plusnet offer of £22.99p for their Faster Fibre on an 18 month contract + £75 cashback, then told I could have T/T Faster Fibre on an 18 month contract for £19.95p, but they couldn't match the £75 cash back, which I accepted.
My present 18 month contract £22.50p expires 2/03/20 and T/T then wanted £25 a month to renew for the next 18 months, so well pleased !! 😃