Are Talktalk residential broadband/phone line bills VAT compliant?
I've tried the live chat but their answers are 'fuzzy' on this subject and they are unable to provide me with a sample bill. I've also tried to search the billing forum but cant see anything relating to this.
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If you want a VAT invoice you need to sign up for paper billing and then contact them:
What Utter rubbish
If you charge anyone vat and they request an vat invoice then by law you have to provide it free of charge,
it does not matter if they are a business or a member of the public it is the law you have to provide it,
and as for the link saying you cannot provide an vat invoice for a bill allready made up i think you will find the law states you have to provide one for any invoice dateing back 7 years ,
can you please confirm that this is talk talks stance on providing an vat invoice before i contact hmrc