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Voucher not received

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5 REPLIES 5
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First Timer

Hi

 

I signed up for Talk Talk broadband and my service was activated on 25 October. I was promised a £65 voucher after 90 days. Despite two emails I have not recieved a reply or the vouchers. Looking at this forum it appears that many people are having the same problem. How do I escalate this? Who is ultimately in charge of this promotion is it Talk Talk or awin.com?

 

M
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Community Team - TT Staff

Hi @Wardrobe

 

Thanks for your post, sorry that you are having problems.

 

If you would like us to look into this, please can you update your community profile to include your home telephone number, we will then be able to have a look at your  account.

To do this go into 'my settings' then 'personal information' then add your details.

Thanks

 

Highlighted
First Timer

Hi

my telephone number is showing in settings

M
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Community Team - TT Staff

Thanks for updating your profile. 

 

I will contact the team at AWIN and get back to you. 

 

Thanks. 

 

Highlighted
Community Team - TT Staff

Hi @Wardrobe

 

The Voucher will be dispatched in the next few weeks. 

 

Regards

 

Highlighted
First Timer

Hi, 

 

My name is Manuel Roman Sanchez and I´ve got the same problem. 

 

Account number is 1012397491

 

Can you help me?

 

Regards