I signed up for Talktalk broadband at my Weymouth flat (via moneysupermarket) in October 2018 on the basis that I would get a voucher within 90 days. The voucher is the only thing that makes switching to Talktalk worthwhile.
I received an email on 18th October saying I would be contacted within 90 days about selecting my voucher.
My order number was N62525504.
I have emailed UKfirstname.lastname@example.org several times over the last 4 weeks but have had no response. I called Talktalk customer service and all they said was send another email to the same address and if I still hear nothing then lodge a complaint.
How do I get my voucher? It is now well over 90 days. Do I complain to Moneysupermarket or do I need to get trading standards involved?
It would appear that I am not alone in this dilemma.