just had an email from credit report saying that a default from talk talk is going to be put on my credit file. I am in credit and this is wrong. I am in the middle of a mortgage application if this goes on my report it will affect my interest rates.
I've alerted the TalkTalk Team. You'll get a response here from Monday onwards.
Please ensure your Community Profile Personal Information (Click here) includes your name, address, current TalkTalk landline 'phone number and an alternate number (mobile recommended). Add, then scroll down and save changes. The TalkTalk Community Team OCE will then be able to link to your TalkTalk service account.
Has your account been in credit for 3 months or more?
Who told you not to make a payment until your contract ends?
a talk talk manager as I told him I wasn't happy paying for broadband that I'm not getting. the manager sent 4 engineers to fix this problem. it could not be repaired yet they still wouldn't finish my contract early. so manager said that he would put a hold on payments untill end of my contract in 3 months time. so this finished 16 Feb I got my final bill with compensation and I was £12 in credit. but what I didn't no is they have put a missed payments on my credit file. this is low for even talk talk. I had not missed 1 payment in 13months.
I hope you got all of that in writing !
That will make it easy to explain to your mortgage provider.
If it does go on your credit report, add a notice of correction as soon as you can, making sure you cover all the major reference agencies.