04-01-2022 02:34 PM - edited 06-01-2022 10:42 AM
Hi, My previous contract had expired and I accepted the pre-payed 12 month fibre35 broadband offer. I see the payment has been credited against the forthcoming January bill (under the old contract) instead of being set against payment for the new contract. How do I get this changed?
on 06-01-2022 09:25 AM
@Alphanor1, I have removed what may have been your account number (in bold type) from your post.
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