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£80 Gift Card Overdue

mrkaglover
First Timer
Message 7 of 7

Hi 

 

I've switched to TalkTalk more than 90 days go, part of that deal was an £80 gift card. Im now being asked for a "Provider Reference" to follow this up, which I do not have and cannot find. Can someone tell me how to get this and what is needed to get my £80 voucher.

 

Thanks in advance.

Keith Glover
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6 REPLIES 6

mrkaglover
First Timer
Message 2 of 7

Thank you!

Keith Glover
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Message 3 of 7

Hi @mrkaglover

 

The Voucher will be dispatched in the next few days

 

Please keep an eye on your spam/junk folder for an email from Giftcloud. 

 

Regards

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Message 4 of 7

 

Thank you for updating your profile

 

I will contact the team responsible and get back to you when they reply

 

Regards 

 
 

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mrkaglover
First Timer
Message 5 of 7

Hi,

 

I've now updated my profile to include home number. Thanks.

Keith Glover
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Arne-TalkTalk
Support Team
Message 6 of 7

Hi @mrkaglover

 

Thanks for your post, I can help.

 

Can you update your community profile to include your home telephone number, we will then be able to escalate this 

To do this go into 'my settings' then 'personal information' then add your details.

Thanks

 

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