on 05-01-2022 11:40 AM
I joined talktalk with offer for a £90 gift card but haven't had any notification regarding it. Please can this be looked in to as I am aware there is a 3 month limit to claim it.
on 26-01-2022 12:36 PM
If you haven't already received it
The vouchers will be issued in the next few days.
Please keep an eye on your spam/junk mail folders for an email from giftcloud.
on 17-01-2022 12:48 PM
on 13-01-2022 11:21 PM
@kiane, you received a reply on here over a week ago.
Please stick to this thread! It just duplicates work for the forum if you start creating new threads, so I'll move the new one out of the way.
If you lose track of your thread, go to your profile area and click on ACTIVITY. You'll see all your posts etc there.
I'll re-escalate this one, so we know that it is in the queue for following up.
on 05-01-2022 03:35 PM
Thanks for your post
I can look into this but first, can you please update your community profile to include:
Telephone number or account number.
Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
05-01-2022 12:56 PM - edited 05-01-2022 12:57 PM
Moving this to the billing section, @kiane, as it's not a problem with the service itself.
Please add your Talktalk landline number to your community forum profile details for TT staff to identify your account.
Go via your avatar/name; settings; launch profile wizard.
Look out for a reply later in the week.
Your post is in the queue for attention.