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£90 Voucher

Raitingting
First Timer
Message 6 of 6

When I signed up to Talktalk I was promised a £90 voucher, I had totally forgotten about it until today. I checked my emails and tried to finish my application for it only to be asked for a 'Provider Reference'. After looking through all of my emails from Talktalk I could find no such thing so I checked the community page only to find that this seems a very common issue. I hope someone at Talktalk can sort out this issue for me and get me my 'Provider Reference.

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5 REPLIES 5

Message 1 of 6

Hi Harry, 

 

Thanks for confirming those details. 

 

The order number is N84254389, please let me know if you need any further help.

 

Thanks,

Jo

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Message 2 of 6

Hi Raitingting,

 

Thank you for updating your profile.

 

Have sent you a PM to get further information, I'll then look into this for you.

 

Thanks,

Jo

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Gliwmaeden2
Community Star
Message 3 of 6

Wait for staff to reach your thread before posting further, @Raitingting.

 

You are in the queue for attention, but they work from oldest to newest posts. Don't bump the thread, as it will delay its progress in the automated workflow. 

Gliwmaeden2, a fellow customer.
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Raitingting
First Timer
Message 4 of 6

Now done, what do I need to do next?

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Gliwmaeden2
Community Star
Message 5 of 6

You need to add your Talktalk landline number to your community forum profile details for TT staff to identify your account, @Raitingting.

 

Go via your avatar/name; settings; launch profile wizard. 

 

Staff will reply during the week. 

Gliwmaeden2, a fellow customer.
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