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A request for an OCE to check my account

Reply
2 REPLIES
peweuk
Super Duper Contributor

This afternoon I used Webchat to request that my landline/broadband account to be closed.

 

During the chat I was told I would recieve a e-mail after the chat to confirm that my account would be closed in 30 days.

 

I have received no such e-mail and would request that someone confirm my request has been actioned.

 

Thanks

Community Team

Hi 

 

I can confirm that your line is being cancelled on 13.03.17.  

 

Your account shows an Email and a letter have been sent. 

 

Regards

peweuk
Super Duper Contributor
Thanks for the confirmation Arne.

Although I still have nor received an e-mail - and it's not in my spam folder either.