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ADD the possibility to delete the online account

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2 REPLIES 2
annafra
Chatterbox

Dear All

I closed the Talk Talk service in 2017, I just realised after 3 years (and a scam I received) that the online account related to old service still ACTIVE and accessible and all my data are visible.

I thought the account was deleted together with the service and specially the data like in any serious company.

Add the delete account option

Get in contact asap!!!!!

It's virtually impossible comunicate with you.

 

Thank you

Anna

hosay299
Philosopher

@annafra Hi i am just trying to work out which side u are talking about as if u are talking about the site this site the community forum there is a option in the profile side to close the account it is under the following

 

in ur profile u click on - close account it is on the 1st tab 

 

if u are talking about the talktalk account site then please post in the my account side and a oce can check what is going on

Hope that help Regards Joe
If so then give me a Kudos ( Click the Thumb up Button)
Chris-TalkTalk
Community Team - TT Staff

Hi Anna,

 

Apologies for the delay. Unfortunately the Ideas section is quite a bit behind due to recent events so I've moved this to the support section. If you still need assistance with this can you please explain exactly what the issue is and we'll be happy to help

Chris