on 02-01-2022 08:03 PM
I renewed my contact and was informed I would receive a Voucher Code to purchase the Alexa Echo Dot. This voucher was supposed to be emailed to me within 37 days. I accepted this offer and renewed my contract for a further 18 mths. However I am on the 37 day point and have not received the Voucher Code as promised. Please can you advise the next steps for me to receive the code?
on 10-02-2022 01:04 PM
on 17-01-2022 11:59 AM
on 03-01-2022 10:59 AM
02-01-2022 08:10 PM - edited 02-01-2022 09:08 PM
Staff can't identify your account without your community forum profile details being completed first, @Raveena10.
Please add your Talktalk landline number to your profile by going via your avatar/name; settings; launch profile wizard.
Look out for a reply from TT staff later in the week. There is unlikely to be support until after the Bank Holiday.
Your post will be in a queue for attention.