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Alexa Echo Dot Renewal Offer

KSural
First Timer
Message 3 of 3

Hi, I renewed my contract on 09/03/2022 and for doing so I was promised an Alexa echo dot/smart plug. However, it is almost the end of April I still have not received any email to claim this offer. Checked all my emails and spam folder and nothing is there. Can you please investigate this matter?

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2 REPLIES 2

Arne-TalkTalk
Support Team
Message 1 of 3

Hi @KSural

 

I can help with this I first need to confirm some security questions

 

I have sent you a PM on the community

 

Regards

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Gliwmaeden2
Community Star
Message 2 of 3

Staff need to identify your account from your community forum profile details. 

 

Important to complete these, @KSural.

 

Please go via your avatar/name; settings; launch profile wizard. 

 

Staff reply during the day, Monday to Friday. 

Gliwmaeden2, a fellow customer.
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