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Alexa Echo Dot offer

ilks123
First Timer
Message 5 of 5

HI, I signed up to a slightly higher priced contract and one of the rewards was to receive an Amazon Echo Dot. I was just wondering how long this will take to come through.

 

Thanks!

Thanks
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4 REPLIES 4

Message 1 of 5

Hi @ilks123

 

I can help with this I first need to confirm some security questions

 

I have sent you a PM on the community

 

Regards

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ilks123
First Timer
Message 2 of 5

Hello, 

 

Hopefully my profile is now linked to my account. It will be 37 days since my service went live on Wednesday 1st June. I've received my £80 gift card for signing up. 

Thanks
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SocialTeamJo
Support Team
Message 3 of 5

Hi ilks123,

 

Has it been more than 37 days since your service went live with us? 

 

Thanks,

Jo

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Gliwmaeden2
Community Star
Message 4 of 5

At least 37 days, @ilks123.

 

Staff can't identify your account unless you complete your community forum profile details. 

 

Please go via your avatar/name; settings; launch profile wizard. 

 

Staff reply during the day, Monday to Friday, and your post is in a queue for attention.

Gliwmaeden2, a fellow customer.