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HelenMil88 · ‎25-01-2022

I renewed my contract with TalkTalk in July 2021 with the offer of a voucher code for an Amazon Echo Dot 4th Gen and Amazon smart plug....6 months later I've still not had the voucher code to claim this.

Arne-TalkTalk · ‎26-01-2022

Hi @HelenMil88

I can help with this I first need to confirm some security questions

I have sent you a PM on the community

Regards

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Gliwmaeden2 · ‎25-01-2022

Staff will need to identify your account, @HelenMil88.

Please add your Talktalk landline number to your community forum profile details for them to identify it.

Go via your avatar/name; settings; launch profile wizard.

I'll move this thread to billing for you, as it's not a problem with your service.

Please look out for a reply from staff later in the week.

Gliwmaeden2, a fellow customer.