on 25-01-2022 10:26 PM
I renewed my contract with TalkTalk in July 2021 with the offer of a voucher code for an Amazon Echo Dot 4th Gen and Amazon smart plug....6 months later I've still not had the voucher code to claim this.
on 26-01-2022 12:37 PM
on 25-01-2022 11:30 PM
Staff will need to identify your account, @HelenMil88.
Please add your Talktalk landline number to your community forum profile details for them to identify it.
Go via your avatar/name; settings; launch profile wizard.
I'll move this thread to billing for you, as it's not a problem with your service.
Please look out for a reply from staff later in the week.