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Amazon Echo Dot

HelenMil88
First Timer
Message 3 of 3

I renewed my contract with TalkTalk in July 2021 with the offer of a voucher code for an Amazon Echo Dot 4th Gen and Amazon smart plug....6 months later I've still not had the voucher code to claim this. 

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2 REPLIES 2

Arne-TalkTalk
Support Team
Message 1 of 3

Hi @HelenMil88

 

I can help with this I first need to confirm some security questions 

 

I have sent you a PM on the community

 

Regards

 

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Gliwmaeden2
Community Star
Message 2 of 3

Staff will need to identify your account, @HelenMil88.

 

Please add your Talktalk landline number to your community forum profile details for them to identify it.

 

Go via your avatar/name; settings; launch profile wizard. 

 

I'll move this thread to billing for you,  as it's not a problem with your service. 

 

Please look out for a reply from staff later in the week. 

Gliwmaeden2, a fellow customer.
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