on 14-07-2021 05:04 PM
Hello, I am still waiting for the email to choose my free gift after renewing my contract. Please advise when the email will arrive. It has now been 42 days since renewing contract with the offer of a free Amazon Dot or Ring Indoor Camera.
on 15-07-2021 02:07 PM
Hi Stephanie.I have been waiting 58 days so far.I received the code but it did not work,i camolained in late may by live chat and again in mid june by live chat.Both times i was told it had been escalated and would be resent within 7 days.I then phoned them on the 5th july but still no code and now that they have huge problems in south africa,where their call centre is i dont expect anything to be resolved within the near future