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Amazon Gifting Echo Dot

Dipatoe81
First Timer
Message 3 of 3

Ive not yet received my Code for the Echo Dot and smart plug. I renewed on 28th of April 22. Its been over 37 days and still nothing. Also I didnt get my years subscription to Amazon Tv and Talk Talk TV back when i signed up in 2019. Any Ideas???

MFreeman
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2 REPLIES 2

Arne-TalkTalk
Support Team
Message 1 of 3

Hi @Dipatoe81

 

I can help with this I first need to confirm some security questions

 

I have sent you a PM on the community

 

Regards

Gondola
Community Star
Message 2 of 3

Hi Dipatoe81 

 

I've moved your enquiry to the Billing forum and added the PROMOTION label. I assume you've checked the Spam folder of your customer email address just in case the promotion email was delivered there?

 

Prepare for TalkTalk Support - include in the Community Profile (not in these public posts):

Account holder name, TalkTalk home 'phone number

Alternative mobile contact number. Full address with postcode (in the Location box)

Scroll down to Private notes to add the customer email address and account number for completeness

Check and Save changes

Select here: Update your profile

 

GondolaVolunteer 2017-2022

  Like below to appreciate my help . . . Mark as solved  Accept as Solution

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