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Amazon Tech Pack - Code Not Working

Jenny102
First Timer
Message 6 of 6

I have received my amazon tech pack code and it does not work, every time i have tried to copy and paste or enter the code manually in the amazon promotional code box it says code invalid. Can someone please help with this?

 

TIA

Jenny

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5 REPLIES 5

Message 1 of 6

Amazons site is not defaulting to the Official product , Ensure that the product is being supplied By Dispatched from and sold by Amazon EU Sarl. and not appliance direct.

 

Bottom right of the screen 

Thanks

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Ron Pearce1
First Timer
Message 2 of 6

I have exactly the same problem. I have tried many times on different devices but the answer is always the same - this code cannot be applied to this product (ring indoor camera). Please send me a new code so that I can receive the item that was promised when I upgraded

 

Ron Pearce
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Message 3 of 6

Hi Jenny102 

 

I will contact the team responsible. 

 

Apologies again.

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Message 4 of 6

Hi Arne, 

 

The product is the official one despatched and sold by Amazon EU Sarl but the code does not work.

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Arne-TalkTalk
Support Team
Message 5 of 6

Hi Jenny102

 

Can you ensure that the product is the official amazon product, sometimes the link will route to a slightly cheaper product. 

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