Amazon Tech Pack Code not received

[martind65]

Hi..I moved to TalkTalk in September last year and still haven't recevied my Amazon Tech Pack email or code. Please advise. 

[Arne-TalkTalk]

Sorry will send it shortly.

[martind65]

Hi Arne. It was an Echo Dot I think. I've no way of checking as my account doesn't have these details. Also I can't find any PM's here.

[Arne-TalkTalk]

Hi @martind65

What product did you choose? Echo dot or Ring doorbell? 

I also need to confirm some security questions 

I have sent you a PM on the community

Regards

[ferguson]

You do not have to be a TalkTalk account holder to join the community. But if you are, the support team need identifying information before they can look into any account related queries.

[martind65]

thanks, but if the system was better designed I would have had this auto populated from my account, and not had to have 2 separate logins to log a call, after trawling through an endless loop of links back to the same page. I'll let Support get my details ....

[ferguson]

If you would like the support team here to look into this for you make sure that your personal details including TalkTalk landline number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.