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Amazon Tech Pack Offer

Fozzie4879
Sightseer
Message 5 of 5

Received the code to order the tech pack from Amazon earlier this week but it does not work, I see other people have had the same problem - has anyone got the solution

PR Foster
4 REPLIES 4

Gliwmaeden2
Community Star
Message 1 of 5

@ewa2022, you won't get your issue sorted by posting on other customers' threads!

 

Staff have to trace your account etc, so it could cause chaos if issues got muddled up. Staff only respond to the original poster, which is why neither of your posts has so far received a reply. 

 

You need to go via "help with your service", choose the billing message board and click on start a topic.

 

Post your own thread from there, and it will get into the queue for attention during the week. Staff do not respond at weekends. 

Gliwmaeden2, a fellow customer.
0 Likes

ewa2022
Repeat Guest
Message 2 of 5

Hello,

 

I don't know what I should to do

I did no get my tech pack amazon code

can you help me

0 Likes

Arne-TalkTalk
Support Team
Message 3 of 5

Hi Fozzie4879

 

Sorry that you are having problems with the code.

 

I will escalate this for you.

 

0 Likes

Gliwmaeden2
Community Star
Message 4 of 5

Please complete your community forum profile details, @Fozzie4879, so that staff can identify your account. 

 

Go via your avatar/name; settings; launch profile wizard.

 

Staff reply during the day, Monday to Friday. 

 

Gliwmaeden2, a fellow customer.
0 Likes