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Amazon Tech Pack code not working

Scorr
First Timer
Message 5 of 5

I have received my code for the tech pack but when I enter it I get 'The promotional code you have entered is not valid.' 

 

It says in the email I have until the 17th December to use the code, however I have tried using this code numerous times and keep getting the same response.

 

Hope to get this resolved as I was going to give the tech pack as a Christmas gift.

 

Thanks in advance,

Shane

4 REPLIES 4

Scorr
First Timer
Message 1 of 5

I am trying to claim the Amazon gift pack of echo dot and smart plug.

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Arne-TalkTalk
Support Team
Message 2 of 5
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Arne-TalkTalk
Support Team
Message 3 of 5

Hi @Scorr

 

I can help with this I first need to confirm some security questions 

 

I have sent you a PM on the community

 

Regards

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Gliwmaeden2
Community Star
Message 4 of 5

Please add your Talktalk landline number to your community forum profile details, @Scorr, for staff to identify your account. 

 

Go via your avatar/name; settings; launch profile wizard.

 

Please look out for a response from them during the week. Your thread is in the queue for attention. 

Gliwmaeden2, a fellow customer.
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