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Amazon Tech Pack code

Mysteriomonkie
Chatterbox
Message 9 of 9

Hi

 

You have sent me a code for this, and increased my bill.. The code you have sent me does not work. Please rectify this as, apparently, while you mail me several times a day, you don't have an email for when I need to contact you

 

Cheers

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8 REPLIES 8

Message 1 of 9

Hi @Mysteriomonkie

 

I will get a new code asap.

 

Can you just confirm some security. I have sent you a PM on the community.

 

 

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Gliwmaeden2
Community Star
Message 2 of 9

I'll re-escalate this for staff to follow up when they are back on here during the week, @Mysteriomonkie.

Gliwmaeden2, a fellow customer.
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Mysteriomonkie
Chatterbox
Message 3 of 9

 

Now Resolved

 

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Message 4 of 9
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Message 5 of 9

Hi

 

Done

 

Mark

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Message 6 of 9

Hi Mysteriomonkie

 

Thanks for updating your Community Profile.

 

Please can you add the code you received to the Private Notes section of your Community Profile. I can then check the code received.

 

Debbie

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Message 7 of 9

Hi

 

I've updated the details and added my main email

 

Thank you

 

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Arne-TalkTalk
Support Team
Message 8 of 9

Hi @Mysteriomonkie

 

Sorry that you are having problems.

 

If you would like us to look into this, please can you update your community profile to include your home telephone number, we will then be able to have a look at your  account.

To do this go into 'my settings' then 'personal information' then add your details.

Thanks

 

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