Your Account

Get tailored support with your TalkTalk account and bills.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Amazon Tech Pack code

wd0110
First Timer
Message 4 of 4

Hi,

 

I switched my broadband package recently and thought the offer stated that I could make the choice between the Amazon Echo Dot and Amazon Smart Plug or Ring Indoor Cam. I received the code for the Echo Dot and Smart Plug without having been given a choice and instead, I’d like the Ring Indoor Cam.

 

Is it possible to swap this?

 

Thanks,

W

0 Likes
3 REPLIES 3

Message 1 of 4

The package does have a effect on what product can be chosen, but your account shows that the echo dot was chosen, on 10th September so thats the code has been auto sent to you. 

0 Likes

Message 2 of 4

Hi there, 

 

So to confirm, the offer of choosing between the Amazon Echo Dot and Amazon Smart Plug or Ring Indoor Cam was not a choice for me to make, but for TalkTalk to make for me? 

0 Likes

Arne-TalkTalk
Support Team
Message 3 of 4

Hi wd0110

 

The code is usually sent based on the package taken, its not possible to swap unfortunately.

 

Sorry.

0 Likes