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Amazon Tech Package Not Accepted

branny69
First Timer
Message 5 of 5

Code Received for Tech Package (Ring Camera) despite following the instructions, inputted code gets the following response.

 

The promotional code you entered cannot be applied to your purchase

 

Tried on both our Prime & non-Prime accounts with same message (and yes I did delete from basket)

 

Please advise

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4 REPLIES 4

branny69
First Timer
Message 2 of 5

That fixed it, thank you

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Message 3 of 5

For some reason Amazons site is not defaulting to the Official product , Ensure that the product is being supplied" By Dispatched from and sold by Amazon EU Sarl". and not appliance direct. if you are using a browser look to the bottom right. 

Thanks 
 

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branny69
First Timer
Message 4 of 5

code added to private notes

 

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