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Amazon Tech pack

Albull
First Timer
Message 2 of 2

I signed up for Fibre 65 which went live on 6th May.

 

As part of my package I also opted to pay more for the Amazon Tech bundle. I have not received the code for the bundle and your call centre don't seem to accept that the offer ever existed.

 

I have spent over an hour today on the phone and the representative keeps talking about a Amazon voucher code for a monetary value, which I have received at a substantially lower value than what was promised (£50 rather than £80).

 

This is some of the worst customer service I have ever experienced. Please restore my faith in your company and resolve this issue.

 

For clarity I am missing:

- Voucher code to redeem Amazon Tech package

- Amazon voucher valued at £80

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1 REPLY 1

Arne-TalkTalk
Support Team
Message 1 of 2

Hi @Albull

 

I can help with this I first need to confirm some security questions

 

I have sent you a PM on the community

 

Regards

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