on 23-12-2021 10:20 AM
on 21-12-2021 11:27 PM
Talktalk can't see who you are unless you complete your community forum profile details, @thereaper101.
It's particularly important to add your Talktalk landline number by going via your avatar/name; settings; launch profile wizard.
This enables staff to identify your account.
Please then look out for a response from staff later in the week.