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Amazon Voucher not received

Scolopax
Chatterbox
Message 12 of 12

As a Futre Fibre 500 customer, I was meant to receive a £100 Amazon voucher. My activation date was 15th May and there’s still no sign of it. How do I chase this up?

 

Thanks

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11 REPLIES 11

Message 1 of 12
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Message 2 of 12
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Scolopax
Chatterbox
Message 3 of 12

Hi again @Arne-TalkTalk,

So it’s been another week and I still haven’t heard anything. Is there any sign of this being resolved soon?

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Message 4 of 12

Ive been advised there has been a backlog and you should have something next week. 

 

Sorry its taking so long.

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Gliwmaeden2
Community Star
Message 5 of 12

I'll re-escalate this thread for you, @Scolopax. Hopefully staff will pick it up again on Friday. 

 

Otherwise, I am afraid it will be after the weekend. 

Gliwmaeden2, a fellow customer.
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Scolopax
Chatterbox
Message 6 of 12

I’ve still heard nothing @Arne-TalkTalk. Is there any news to share? I’m getting quite fed up with waiting for what I was promised as part of signing up…

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Scolopax
Chatterbox
Message 7 of 12

Hi @Arne-TalkTalk,

I still haven’t heard or received anything. Any updates to share? It doesn’t seem that it should take this long for them to send an email. 
Thanks

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Arne-TalkTalk
Support Team
Message 8 of 12
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Scolopax
Chatterbox
Message 9 of 12

Hi @Arne-TalkTalk , is there any update on this yet?

 

Thanks

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Scolopax
Chatterbox
Message 10 of 12

Thank you Arne, much appreciated. 

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Arne-TalkTalk
Support Team
Message 11 of 12

Hi @Scolopax


I will contact the team responsible for the vouchers.


I'll post back when they reply.


Regards
 

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