Amazon Voucher not received

[Scolopax]

As a Futre Fibre 500 customer, I was meant to receive a £100 Amazon voucher. My activation date was 15th May and there’s still no sign of it. How do I chase this up?

Thanks

[Arne-TalkTalk]

Hi @Scolopax

The voucher has been issued can you confirm?

[Arne-TalkTalk]

Ive been told it will be this week, Sorry its taking so long.

[Scolopax]

Hi again @Arne-TalkTalk,

So it’s been another week and I still haven’t heard anything. Is there any sign of this being resolved soon?

[Arne-TalkTalk]

Ive been advised there has been a backlog and you should have something next week. 

Sorry its taking so long.

[Gliwmaeden2]

I'll re-escalate this thread for you, @Scolopax. Hopefully staff will pick it up again on Friday. 

Otherwise, I am afraid it will be after the weekend. 

[Scolopax]

I’ve still heard nothing @Arne-TalkTalk. Is there any news to share? I’m getting quite fed up with waiting for what I was promised as part of signing up…

[Scolopax]

Hi @Arne-TalkTalk,

I still haven’t heard or received anything. Any updates to share? It doesn’t seem that it should take this long for them to send an email. 
Thanks

[Arne-TalkTalk]

Unfortunately not yet I have requested an update. 

[Scolopax]

Hi @Arne-TalkTalk , is there any update on this yet?

Thanks

[Scolopax]

Thank you Arne, much appreciated. 

[Arne-TalkTalk]

Hi @Scolopax

I will contact the team responsible for the vouchers.

I'll post back when they reply.

Regards