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Amazon echo dot offer

motur
First Timer
Message 4 of 4

Hi,

 

I renewed my contract a while ago which was advertised with free amazon echo dot device. Never received a code via an email for the gift.

 

So I wondered and called Talk Talk yesterday about this. A lady told me that it was because I did my renewal online rather  through agency which sounded a bit non-sense to be honest as it was clearly advertised on the web site. Can anyone inform me on this, please? 

3 REPLIES 3

Message 1 of 4

Hi @motur

 

I can help with this I first need to confirm some security questions 

 

I have sent you a PM on the community

 

Regards

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motur
First Timer
Message 2 of 4

Thanks for the heads up @Gliwmaeden2 I did the update to my profile. 

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Gliwmaeden2
Community Star
Message 3 of 4

Please add your Talktalk landline number to your community forum profile details for TT staff to identify your account, @motur.

 

Go via your avatar/name; settings; launch profile wizard. 

 

Please look out for a reply from TT staff in the coming days. 

Gliwmaeden2, a fellow customer.
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