Amazon echo/smart plug offer

[Mildred Fierce]

Hi, I got my fibre 150 installed today. How long will it take to receive the voucher for the Echo dot and smart plug?

[SocialTeamJo]

Hi Mildred,

Apologies for the delay.

You should receive your Amazon Gift code via email 37 days after the go-live date.

Please check your junk/spam folder for an email from info@consumer.talktalkplc.com

Thanks, 

Jo

[Gliwmaeden2]

It depends on the fine print of your deal, @Mildred Fierce.

Usually a minimum of 37 days. Possibly longer, and certainly past any cooling off period. 

Please complete your community forum profile details for TT staff to identify your account. Go via your avatar/name; settings; launch profile wizard.