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Amazon tech voucher

Kas4444
Chatterbox
Message 3 of 3

So after speaking to Pam in customer services for nearly an hour I still don’t have the Amazon tech voucher code that came with the fibre 150 package I took out. 

All Pam could say was that I needed to contact Amazon. Now I know this can’t be correct so can someone please help me. 
In the registration documents it says that the code would be emailed within 37 days but that hasn’t happened. 

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2 REPLIES 2

Ady-TalkTalk
Support Team
Message 1 of 3

Hi Kas4444, you should receive the voucher 37 days after your service goes live. Has your service been live for 37 days now? 

 

If it has I'll need to send you a personal message for more information.

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


Gondola
Community Star
Message 2 of 3

Prepare for TalkTalk Support by updating your Community  MY PROFILE

  • Select your avatar top right, MY SETTINGS, Personal Information, and include:
  • Your name, current TalkTalk home 'phone number (unless taking a full-fibre non voice service). An alternative (mobile preferred) contact number. Full address with postcode (Location)
  • Scroll down to Private notes to add your email address, full-fibre customer account number and notes etc
  • After checking and updating, Save changes

Select here: Update your profile

 

GondolaVolunteer 2017-2022

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