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Amazon voucher

StarGazer13
First Timer
Message 6 of 6

I contracted to a fibre package in November and have been waiting for my Amazon voucher for an echo dot but still have not received it.

StarGazer
5 REPLIES 5

Message 1 of 6

Hi StarGazer13

 

There is a backlog that the team are working through. 

 

Apologies its taking so long. 

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Gliwmaeden2
Community Star
Message 2 of 6

I'll re-escalate this thread for staff attention again, @StarGazer13.

 

It will be Monday now, before you hear back. 

Gliwmaeden2, a fellow customer.
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Message 3 of 6

Thank you, I still have not received anything, have been checking my emails daily. 

StarGazer
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Arne-TalkTalk
Support Team
Message 4 of 6

Hi StarGazer13

 

I will escalate this to the team responsible for the codes, asking them to sent it out ASAP. 

 

Regards

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ferguson
Community Star
Message 5 of 6

If you would like the support team here to look into this for you make sure that your personal details including TalkTalk landline number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

 

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