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StarGazer13 · ‎15-01-2022

I contracted to a fibre package in November and have been waiting for my Amazon voucher for an echo dot but still have not received it.

StarGazer

Arne-TalkTalk · ‎14-02-2022

Hi StarGazer13

There is a backlog that the team are working through.

Apologies its taking so long.

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Gliwmaeden2 · ‎11-02-2022

I'll re-escalate this thread for staff attention again, @StarGazer13.

It will be Monday now, before you hear back.

Gliwmaeden2, a fellow customer.

StarGazer13 · ‎11-02-2022

Thank you, I still have not received anything, have been checking my emails daily.

StarGazer

Arne-TalkTalk · ‎19-01-2022

Hi StarGazer13

I will escalate this to the team responsible for the codes, asking them to sent it out ASAP.

Regards

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ferguson · ‎15-01-2022

If you would like the support team here to look into this for you make sure that your personal details including TalkTalk landline number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.