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Amazon voucher

Vickygilbo
First Timer
Message 23 of 23

Hi all

My apologies if I've put this in wrong place, in December we signed up to future fibre and promised £100 amazon voucher, and we are still waiting, despite numerous chats and message of it being escalated to a higher power within 7 days still nothing.

Can anyone get to the bottom of this and prod this higher power into action

 

Tia vicky 

Vg
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22 REPLIES 22

Message 1 of 23
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borja88
Sightseer
Message 2 of 23

Hi, I'm also waiting for my voucher after signing up in June.

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ferguson
Community Star
Message 3 of 23

@Eddie209 I see you have started your own topic, please wait for a reply there. 

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Message 4 of 23

Also having this issue, signed up in February and still haven't heard anything

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Message 5 of 23

Hi @Vickygilbo

 

Giftcloud show you have received and opened the Email 

 

can you confirm?

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Message 6 of 23

Hi @Vickygilbo

 

Sorry for the delay

 

The voucher will be issued in the next few days.

 

Please keep an eye on your spam/junkmail folders for an email from giftcloud.

 

Regards

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ferguson
Community Star
Message 7 of 23

I realise you are frustrated, but It is not going to get the issue resolved any quicker and it is only likely to cause confusion. As well as being in breach of the community rules. 

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Vickygilbo
First Timer
Message 8 of 23

Prehaps if the issue was sorted in a timely fashion I wouldn't need to start multiple threads

Vg
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ferguson
Community Star
Message 9 of 23

@Vickygilbo 

I have merged your new topic with your previous one, please don't start multiple threads about the same issue. 

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Message 10 of 23

Posted on here that I was waiting for my 100 pound voucher from talk talk. Was promised it be delivered and sorted last week. Still waiting can someone please sort this mess out

 

Tia sean

Vg
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Vickygilbo
First Timer
Message 12 of 23

Just wondering how long it takes for someone to push send on an email 

Vg
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Message 13 of 23
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ferguson
Community Star
Message 14 of 23

Look out for an email from giftcloud, check your spam/junk folders as well just in case. 

Vickygilbo
First Timer
Message 15 of 23

How will they contact me

Vg
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Message 16 of 23

The sale has been validated, It will be issued at some point next week. 

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Vickygilbo
First Timer
Message 17 of 23

Can you give me a time frame please 

Vg
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Message 18 of 23

Its a 3rd party marketing company called giftcloud who issue the vouchers, I've flagged it to them, you will get the voucher. 

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Vickygilbo
First Timer
Message 19 of 23

Is this the same team that I've been waiting 6 months to contact me 

Vg
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Message 20 of 23

Hi Vickygilbo


I will contact the team responsible for the vouchers.


I'll post back when they reply.


Regards