Your thread is in the queue for attention, @Safc10boxer12.
It often takes more than a day for them to reply, but posting again has the effect of pushing your thread back in the queue.
It's best not to post further till you get a reply.
You've posted a new thread already on the same topic, which I will move out of the way, as it wouldn't be reached any sooner than this one.
Gliwmaeden2, a fellow customer.
