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Awful Service - still no cashback from talk talk

ninz56
Popular Poster
Message 26 of 26

Order Number: N60609581

 

Hello we sighed up to talk talk and were promised a £60 voucher – 90 days after our order.

 

Our talk talk order was taken out on  27/07/2018  yet to date have no voucher ?

 

This is really quite appalling as we have chased this now a number of times.

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25 REPLIES 25

Message 21 of 26

Hi @ninz56

 

Awin have confirmed that the cashback will be authorized.. 

 

Regards

 

 

 

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Message 22 of 26

Hi ninz56

 

They are the company that track the orders  through the 3rd party websites after we authorize the cashback/ vouchers.

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Message 23 of 26

Sorry what is AWIN ?

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Arne-TalkTalk
Support Team
Message 24 of 26

Hi @ninz56

 

Thanks for your post. 

 

I will contact the team at AWIN and get back to you. 

 

Thanks. 

 

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tattyheadsmum
Team Player
Message 25 of 26

Hi,

 

I'm about to make the same complaint, but I signed up later than you.

 

If I haven't received a response within 7 days, I'm complaining to the Advertising Standards Agency (who police promotions like this) as well as the Competition & Markets Authority who are conducting a number of investigations into unfair consumer practices.   You might like to think about doing the same.

 

Good luck!

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