Bad customer service- sign offer

[kristy1979]

I joined this horrendous company though money supermarket for a £100 prepay master card also I ungraded to receive a free Amazon dot package dispute it being well over 90 days and contacting customer service ag least 8 times I am still nowhere with this issue , I’ve been told many different things including no such offer exists, it’s not a £100 pre pay master card but a 90 Amazon voucher , I’m not eligible, a manger will call me back it’s been escalated and so on and on ibe never experienced such poor customer service before 

[kristy1979]

thank you 

[Arne-TalkTalk]

Hi @kristy1979

I will contact the team responsible for the vouchers. 

I'll post back when they reply. 

In relation to the amazon do, I need to confirm some security so I have sent  you a PM on the community

Regards
 

[kristy1979]

Thanks just done it 

[ferguson]

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