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cjl99
First Timer
Message 10 of 10

Bill summary, latest bill. previous bills not loading just a ghost screen appears.

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9 REPLIES 9

Message 1 of 10

Opera seems to be a very protective browser, understandably, we have fed this back. 

Message 2 of 10

Hello Arne-TalkTalk. I can only see details of my account by using a different browser as suggested Martswain.

So a partial solution as my preferred browser is Opera so have to switch to see any details.    😒

 

My thanks to everyone who replied    🙂

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Arne-TalkTalk
Support Team
Message 3 of 10

Hi cjl99

 

Did you get to see the bill after the suggestions given? 

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KeithFrench
Community Star
Message 4 of 10

No sorry, I only use Edge or Chrome.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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Message 5 of 10

Hi cjl99 

 


cjl99 wrote:...I like Opera, any suggestions what settings to modify to allow talktalk access?

Opera will work with TalkTalk's MyAccount so long as you switch off the virtual VPN and switch off Tracker blocking.  Select the Setting cog icon on the side panel to access the Settings for VPN and Tracker blocking.

 

GondolaVolunteer 2017-2022

  Like (below) to support me . . . Mark as solved (below)  Accept as Solution

ferguson
Community Star
Message 6 of 10

@martswain No idea I'm afraid, I stick to mainstream browsers such as Chrome and Safari, being a Mac user.

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martswain
Philosopher
Message 7 of 10

Hi @cjl99 , sorry, I am a Chrome user, never tried Opera or Brave.

 

A couple of the Community Stars ( @ferguson  or @KeithFrench ) may have an idea of the required tweaks.

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Message 8 of 10

Thank you martswain. used another browser and all OK.

I like Opera, any suggestions what settings to modify to allow talktalk access?

martswain
Philosopher
Message 9 of 10

It'll be a browser issue, either security features (Brave and Opera) or ad, banner and pop-up blockers.

 

Use Chrome or Edge without the above or any extensions running.