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Peewee133456
First Timer
Private Message TalkTalk

on ‎22-09-2025 06:55 PM

Message 6 of 6

Been charged for two months service at my property, while there was no service at the property, talk talk fault.

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5 REPLIES 5

mandisa1-TT
Support Team
Staff
Private Message

‎23-09-2025 10:24 AM - edited ‎23-09-2025 10:26 AM

Message 1 of 6

Thank you so much for the information @ferguson and @Gliwmaeden2 

Hi there @Peewee133456 I would love to assist you with your query, please update your details on your profile, so i can assist you further.

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ferguson
Community Star
Private Message TalkTalk
In response to Botsnotpeople

on ‎22-09-2025 10:37 PM

Message 2 of 6

@Botsnotpeople 

Please start your own topic if you want help. Otherwise, kindly refrain from posting ill-advised suggestions on other people's threads. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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Botsnotpeople
First Timer
Private Message TalkTalk

on ‎22-09-2025 10:31 PM

Message 3 of 6

I wouldn’t waste your time I’ve tried about 10 or more times to resolve the same issue and they just get a bot to answer you and send you round in circles trying to blame your devices. My advice to you is to stop paying them and change company they aren’t interested in customer service 

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎22-09-2025 09:35 PM

Message 4 of 6

@Peewee133456, I have moved your duplicate thread out of the way.

 

Please just follow up on this one.

 

Staff will respond during the day. Please look out for their reply after c 8am.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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ferguson
Community Star
Private Message TalkTalk

on ‎22-09-2025 06:58 PM

Message 5 of 6

If you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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