Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Your Account

Get tailored support with your TalkTalk account and bills.

Billing

theresajenkinson1
Popular Poster
Private Message TalkTalk

on ‎02-10-2025 07:33 AM

Message 22 of 22

I complained about August bill being paid early and was given the reason being the Bank Holiday. Fast forward to Sept bill which should have been generated for 29th and payment due 5th Oct, the money for this bill has been taken on 30th Sept what is the reason for this?

Labels:
0 Likes
21 REPLIES 21

Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎02-10-2025 08:44 AM

Message 21 of 22

Thanks for posting your own topic, @theresajenkinson1.

 

Staff support is back on here now and should be able to clarify for you what is going on.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
0 Likes
© TalkTalk 2026