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Call from talk talk engineer

Barry Hunt 2471
First Timer
Message 5 of 5

I had a call from a talktalk engineer he said his number was 0345 400 7744

He told me that I was due an upgrade to my router and he also told me that I was due a £5.0 per month discount on my monthly bill due to covid 

H e said his name was rick and was calling from london

He knew my account number and my name 

Can you tell me if this was a scam call 

 

Regards 

 

Barry 

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4 REPLIES 4

Barry Hunt 2471
First Timer
Message 2 of 5

Many thanks for your help guys much appreciated 

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Arne-TalkTalk
Support Team
Message 3 of 5

Hi @Barry Hunt 2471

 

Yes it was a scam call, if you have the number add it to our check and report site 

 

Our network will be able to block it.

 

Sorry for any inconvenience caused.

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Gliwmaeden2
Community Star
Message 4 of 5

Talktalk engineers don't call you about that sort of thing,  @Barry Hunt 2471.

 

Better to bar the number!

Gliwmaeden2, a fellow customer.
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