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Callsafe - NOT working correctly - problem 1

Peter421
Chatterbox
Message 3 of 3

The TalkTalk website says that ‘Automated HMRC authorization calls’ will NOT be blocked by Callsafe, but I’m unable to get on to the HMRC website – because HMRC are unable to send me an access code.

But … HMRC can send a code to my mobile phone  (non TalkTalk) !!!

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2 REPLIES 2

Message 1 of 3

The TalkTalk claim, on the website, that 'Automated HMRC authentication calls' are not blocked by Callsafe, is NOT true.

 

This morning (29.1.19 09:30), I have done the following :

 

1) I logged on to HMRC to get them to ring my brother's phone 

            (TalkTalk - NO CALLSAFE) - it worked 

 

2 ) I logged on to HMRC to get them to ring my landline 

            (TalkTalk + CALLSAFE) - Nothing happened !! 

 

 

Automated calls from HSBC bank also fail to get through !

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Peter421
Chatterbox
Message 2 of 3

To add to this, the bank HSBC have just tried to send me a code - that too has failed !!

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